香港澳登有限公司(下稱為「我們」、「本公司」或「澳登」)。我們擁有及營運網站 www.auden.com.hk (下稱為「本網站」或「auden.com.hk」)。我們的網站提供方便的方式給顧客於網上購買我們的產品(「服務」)。閣下使用本網站前請仔細閱讀本條款。當閣下使用本網站,即代表閣下同意受下列條款及細則所約束。我們可能不時更新此本條款及細則。經修訂的條款將於發布日起生效。
1. 登記
閣下須於使用服務或作出訂購時先向我們登記。一經登記,即表示閣下聲明(而我們有權據此依賴有關聲明)閣下年滿18歲或以上,並有構成具法律約束力合約的能力。
閣下必須於登記時提供準確、最新及完整的登記資料;資料如有任可更改,須立即通知我們以確保能夠有效地聯絡您。

2. 付款
本公司只接受以信用卡付款,我們有保留拒絕以某種方式付款的權利。
所有訂單將會以港幣結算。
本公司保留權利於任何時間更改網上購物的付款方式而不作另行通知。

3. 送貨服務
本公司與香港物流供應商合作為閣下提供高效率及低成本的送貨服務。
閣下必須確保有人或授權有關人士於收貨日指定的時間負責接收產品。
送貨服務或會因暴雨或惡劣天氣影響而延誤。
星期六、日、公眾假期以及香港天文台發出黑色暴雨警告或八號烈風訊號將不提供送貨服務。

3.1 順豐速運 – 自取服務【郵費到付】(只限香港本地)
自取點:現時顧客可選擇於順豐站、順豐服務中心。
運費:以「到付」形式於顧客取貨時繳付給順豐,運費不會反映於訂單上。收費詳情請向順豐速運查詢。
所需時間:約2-3個工作天,若選擇便利店取貨則或會需時更長。
存倉期:當產品到達自取點後,顧客一般需於3個工作天內取件。詳情請向順豐速運查詢。

3.2 順豐速運 – 快遞服務【郵費到付】(只限香港本地)
顧客可要求產品送到指定地址,此服務費用或會較自取服務為高。
運費:以「到付」形式於顧客取貨時繳付給順豐或由其合作便利店代收,運費不會反映於訂單上。收費詳情請向順豐速運查詢。
所需時間:約2-3個工作天。

4. 取消訂單、退貨及退款
若顧客在產品打包好後申請取消訂單,餘額將於扣取行政費用港幣20元後退回顧客。
如閣下發現產品有任何問題,必須馬上通知本公司。 閣下必須於收貨後三個工作天內提交有關申請。
本網站的產品相片只供參考用途,相片亦有可能因相片質素與實物有差異。任何相關差異將不能成為申請退款及退貨的理由。
本公司擁有所有退款及退貨申請的最終決定權。

5. 不可抗力
倘若由於任何「不可抗力」的原因(包括由於自然災害、火災、水災、傷亡、意外、罷工、勞資爭議、勞工短缺或技術工人短缺、產品或原材料短缺或缺乏供應、運輸延誤或任何其他在本公司合理控制範圍以外的理由,導致本公司不能履行其在本網站下的責任,本公司在該等妨礙的範圍内無須就此承擔責任。

6. 免責聲明
本公司對閣下因間接或直接倚據或使用本網站或有關資料而蒙受的任何間接或直接的損害、損失、費用或開支,均不承擔任何責任。

7. 知識產權
香港澳登有限公司擁有本網站及其所有內容的知識產權權利,當中包括商標、標誌、產品名稱、公司名稱。嚴禁任何未經事前書面批准的授權複製或使用本網站的任何內容。

Auden Green Products Ltd (collectively referred to as "we", the "Company" or “Auden” ). We own and operate the site www.auden.com.hk (collectively referred to as “our site” or “auden.com.hk”). Our site offers a convenient way to purchase our products online (referred to as "Service"). Please read the following terms and conditions carefully before using this site. By using this site, you agree that you have read these terms and conditions and that you accept to be bound by them. We may update these terms and conditions from time to time, the revised terms will take effect upon publishing on the site.
1. Registration 
You are required to register with us when you use the services or place an order. By registering you are making a statement, upon which we are entitled to rely, that you are aged 18 years or above and capable of forming a legally binding contract.
You are required to provide us with accurate, current and complete information during registration. Should there be any changes regarding the information, you are required to inform us immediately in order to maintain effective communication between us.

2. Payment 
The Company only accepts credit card, and we reserve the right to exclude particular methods of payment.
Orders will be charged in Hong Kong dollars.
The Company reserves the right to change any payment terms for any order without prior notice.

3. Delivery 
The Company partners with some Hong Kong based transportation service providers to provide a highly efficient and cost effective delivery service.
You shall ensure that a person of a reasonable age who is authorized to receive for the order at the specified time of delivery at the specified address.
Delivery services may be delayed due to heavy rainstorm and bad weather.
No delivery services shall be available on Saturdays, Sundays or Public holidays; and when Black Rainstorm Signal or Typhoon signal No.8 or above is hoisted by the Hong Kong Observatory.

3.1 SF Express – Self pick up (Hong Kong only)
Pick up point: Customers can select SF Store, SF Service Center.
Customers shall be responsible for the delivery fee and settle the payment upon collecting the products. Please note that delivery fee is not reflected on the order. Information about delivery fee, please refer to: SF Express.
Time: It usually takes around 2-3 workings days, and it may take longer if pick up at convenience store is chosen.
Storage period: Please collect the products within 3 working days after the products arrived at the pick up point. Should you require special arrangement, please contact SF Express.

3.2 SF Express – Delivery (Hong Kong only)
Products can be sent to the destination according to your address, this may lead to a higher delivery fee.
Delivery fee: Customers shall be responsible for the delivery fee and settle the payment upon collecting the products. Please note that delivery fee is not reflected on the order. Information about delivery fee, please refer to: SF Express.
Time: It usually takes around 2-3 workings days.

4. Cancel, Return and Refund 
Only a partial refund would be allowed, if cancelling the order after the products have been packed, an admin charge of HKD20 will be deducted from the total amount.
You are recommended to contact us immediately after receiving the products should there be any issues. Requests for replacement or refund will only be considered within 3 working days after delivery.
Product photos on this site are for reference only, and may deviate from the actual products due to the quality of the photos. Such deviations, if any, do not act as a ground for replacement and refund.
All return and refund requests are subject to the final decision of the Company.

5. Force Majeure
If the Company is prevented in the performance of the services it offers on this site by reason of act of God, fire, flood, casualty, accident or other natural disaster, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes that beyond the reasonable control of the Company, the Company shall be excused from such performance to the extent of such prevention.

6. Disclaimer
The Company shall not be responsible for and disclaims all liability for any direct, indirect, incidental or consequential loss, liability, damage, personal injury or expense of any nature whatsoever which may be suffered by you, as a result of or which may be attributable, directly or indirectly to your access and use of the website and the content.

7. Intellectual Property 
Auden Green Products Ltd owns the intellectual property rights of the site and all contents on the site, including trademarks, logos, product names, and company names. Any reproduction or use of any of the contents of this website without the prior written permission of Auden Green Products Ltd is prohibited.